PART I: PRIVACY POLICY
Rush Dry Inc. (“Rush Dry,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website rushdry.com or contact us for emergency restoration and home services.
1. Information We Collect
We collect information that identifies, relates to, or could reasonably be linked with you ("Personal Information"). This includes:
Contact Data: Full name, physical address (property location), email address, and telephone numbers.
Service & Project Data: Details concerning your property damage (e.g., water damage, mold, fire damage), insurance carrier details, and service inquiries submitted through our website forms or phone calls.
Technical Data: IP address, browser type, device information, and browsing actions collected automatically through cookies and analytics tools when you visit our website.
2. How We Use Your Information
We use the information we collect to:
Provide 24/7 emergency dispatch, water mitigation, mold remediation, and reconstruction services.
Coordinate directly with insurance carriers, claims adjusters, and third-party inspectors on your behalf.
Communicate with you regarding estimates, appointments, project updates, and customer support.
Improve our website functionality, security, and user experience.
Comply with legal obligations and enforce our terms.
3. Sharing and Disclosure of Information
No Sale of Personal Data: We do not sell, rent, or trade your personal information to third parties.
Service Providers & In-House Teams: While we primarily utilize our own in-house technicians, we may share information with trusted third-party vendors, subcontractors, or software partners who assist us in operating our website or conducting our business (under strict confidentiality obligations).
Insurance Companies: With your consent or direction, we share damage assessments, inventories, and estimates with your insurance provider to process claims.
Legal Requirements: We may disclose your information if required by Texas or federal law, court order, or legal process to protect our rights, safety, or property.
4. Data Security
We employ industry-standard physical, electronic, and administrative security measures—including secure data storage and encrypted transmission—to protect your personal information from unauthorized access, loss, or misuse.
5. Your Choices & Opt-Out
You may opt out of receiving promotional communications from us at any time by following the unsubscribe links in our emails or by contacting us directly at office@rushdry.com.
PART II: TERMS OF SERVICE
Please read these Terms of Service (“Terms”) carefully before using rushdry.com or engaging Rush Dry Restoration for property emergency services. By accessing the website or requesting our services, you agree to be bound by these Terms.
1. Scope of Services
Rush Dry Restoration provides 24/7 emergency water damage restoration, flood cleanup, structural drying, mold remediation, contents pack-out, and general reconstruction throughout the Dallas–Fort Worth (DFW) Metroplex. Emergency response times may vary depending on weather, traffic, and geographic conditions across North Texas.
2. Intellectual Property Rights
All content on this website—including text, graphics, logos, images, icons, and software—is the property of Rush Dry Inc. and is protected by United States and international copyright, trademark, and intellectual property laws. You may not copy, reproduce, modify, or distribute any website content without prior written permission.
3. Service Estimates & Insurance Claims
Estimates: Website quotes or preliminary estimates are estimates only. Final pricing and work scopes are confirmed following an on-site property inspection by a certified Rush Dry technician.
Insurance Assistance: While we work directly with major insurance carriers (State Farm, Allstate, USAA, Farmers, etc.) and assist in communicating with adjusters, the property owner remains ultimately responsible for payment for all services rendered, regardless of insurance claim approval or payout amounts.
4. Limitation of Liability
To the maximum extent permitted by Texas law, Rush Dry Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages—including loss of profits, property disruption, or secondary damage resulting from pre-existing structural issues—arising out of or related to your use of our website or restoration services.
5. Governing Law and Jurisdiction
These Terms and any disputes arising out of or related to them shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles. Any legal action or proceeding related to Rush Dry services or website use must be brought exclusively in the state or federal courts located in Dallas County or Collin County, Texas.
6. Changes to Privacy Policy & Terms
We reserve the right to modify this Privacy Policy and Terms of Service at any time. Changes will be posted directly on this page with an updated "Last Updated" date. Continued use of the website or our services after changes are posted constitutes your acceptance of the revised terms.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or our Terms of Service, please reach out to us:
Company Name: Rush Dry Inc.
Address: 160 Business Pkwy, Richardson, TX 75081
Phone: (214) 556-8540
Email: office@rushdry.com